Telehealth Frequently Asked Questions
Everything you need to know about virtual psychiatric care with Hope Behavioral Medicine.
A smartphone, tablet, or computer with a camera and microphone, a stable internet connection, and a private space where you can speak freely. We send you a secure link before your appointment — no app download needed.
Yes. Research consistently shows that telehealth psychiatric evaluations, medication management, and therapy sessions are as effective as in-person visits for the conditions we treat.
Yes, with appropriate evaluation. South Carolina law permits telehealth prescribing of stimulant medications after a comprehensive psychiatric evaluation. DEA regulations may require periodic in-person visits for ongoing stimulant prescriptions. Non-stimulant ADHD medications can be managed entirely via telehealth.
We electronically prescribe medications to the pharmacy of your choice anywhere in South Carolina — CVS, Walgreens, Walmart, your local independent pharmacy, or mail-order.
Most major insurance plans cover telehealth visits at the same rate as in-person visits. We verify your coverage before your first appointment.
Your provider can order lab work to be completed at a Quest Diagnostics, LabCorp, or hospital lab near you. Results are sent to our office and reviewed during your next telehealth appointment.
New telehealth patients are often able to be scheduled within a week of requesting an appointment.
For most patients, telehealth can be your primary and ongoing mode of care. Patients on stimulant medications for ADHD may need periodic in-person evaluations.
Telehealth is not appropriate for mental health emergencies. If you are in crisis, call 988 (Suicide and Crisis Lifeline), go to your nearest emergency room, or call 911.
Absolutely. Many patients alternate based on convenience — in-person when it works, telehealth when it is easier. Your provider is the same either way.